SmileDirectClub Shutdown

Why In-Person Orthodontic Care Still Matters

Griffin Orthodontics Stands Strong With Trusted, Face-to-Face Smile Solutions

In December 2023, SmileDirectClub officially shut down after filing for bankruptcy—leaving hundreds of thousands of patients confused, frustrated, and in many cases, mid-treatment with no support.

As a board-certified orthodontist serving Milwaukee, West Allis, and Oak Creek for over 30 years, Dr. David J. Griffin understands the appeal of quick, affordable clear aligners. But he also knows: your smile deserves more than a subscription box.


😬 What Went Wrong with SmileDirectClub?

SmileDirectClub promised straight teeth—without ever seeing an orthodontist in person. But when orthodontic care is handled through mail-order kits and customer support bots, problems can go unnoticed… and untreated.

Patients have reported:

  • Misaligned bites and tooth damage

  • Unfinished treatments

  • Difficulty getting refunds or follow-up care

  • Zero recourse once the company shut down

In the end, what looked like a bargain became a costly and stressful experience for many.


✅ Why Griffin Orthodontics Is Different

Dr. Griffin takes a completely opposite approach: personalized, hands-on, and medically sound. Every treatment starts with a face-to-face evaluation—not a smartphone selfie.

Here’s what sets us apart:

  • 🦷 One-on-one care from a board-certified orthodontist

  • 📍 Local offices in West Allis and Oak Creek—real people, real answers

  • 🔎 In-person monitoring to keep your smile on track

  • 💡 Flexible payment options without cutting corners

  • 📞 Ongoing support even after your treatment is done

Whether you choose braces or clear aligners like Spark™, you’ll never be left guessing.


🤝 Your Smile Deserves More Than a Shortcut

Mail-order aligner companies treated orthodontics like a tech startup. At Griffin Orthodontics, we treat it like healthcare—because it is.

Your teeth, jaw, and bite are connected to your overall health. And while convenience is important, so is safety, accuracy, and accountability.


📅 Let’s Talk About Your Smile—In Person

If you’re looking for clear aligners in Milwaukee—or if you were affected by SmileDirectClub’s shutdown—we’re here to help. Dr. Griffin can evaluate your smile, answer your questions, and create a treatment plan that’s actually built for you.

🦷 Book a complimentary consultation today at our West Allis or Oak Creek office, and experience the difference that real orthodontic care can make.

Our Locations

Come by one of our locations and meet our friendly team! We’re ready to help you achieve the smile of your dreams! We look forward to meeting you soon!

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